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    <title>Martus Solutions Status - Incident history</title>
    <link>https://status.martus.app</link>
    <description>Martus Solutions</description>
    <pubDate>Sat, 22 Aug 2026 19:30:00 +0000</pubDate>
    
<item>
  <title>East US Rolling outage</title>
  <description>
    Type: Incident
    Duration: 40 minutes

    Affected Components: US
    Aug 22, 20:10:00 GMT+0 - Resolved - This incident has been resolved. Rolling outages occurred during platform updates Aug 22, 19:30:00 GMT+0 - Investigating - We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 40 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>20:10:00</var> GMT+0</small><br><strong>Resolved</strong> -
  This incident has been resolved. Rolling outages occurred during platform updates.</p>
<p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 22 Aug 2026 19:30:00 +0000</pubDate>
  <link>https://status.martus.app/incident/cmtairne7013f1apkafhe0vbn</link>
  <guid>https://status.martus.app/incident/cmtairne7013f1apkafhe0vbn</guid>
</item>

<item>
  <title>East US outage during deployment</title>
  <description>
    Type: Incident
    Duration: 30 minutes

    Affected Components: US
    Jun 19, 02:16:00 GMT+0 - Resolved - AGIC (App Gateway Ingress Controller) fired a reconciliation during the deployment window, capturing all 16 services mid-transition and pushing all the stale IPs into the App Gateway backend pools. Once the old pods stopped, the App Gateway began health-probing stale IPs, resulting in 502 errors for all sites. The AGIC was restarted to clear the stale IPs.

This incident has been resolved.  Jun 19, 01:44:00 GMT+0 - Investigating - We are currently investigating this incident. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 30 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>02:16:00</var> GMT+0</small><br><strong>Resolved</strong> -
  AGIC (App Gateway Ingress Controller) fired a reconciliation during the deployment window, capturing all 16 services mid-transition and pushing all the stale IPs into the App Gateway backend pools. Once the old pods stopped, the App Gateway began health-probing stale IPs, resulting in 502 errors for all sites. The AGIC was restarted to clear the stale IPs.

This incident has been resolved. .</p>
<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>01:44:00</var> GMT+0</small><br><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
]]>
  </content:encoded>
  <pubDate>Fri, 19 Jun 2026 01:44:00 +0000</pubDate>
  <link>https://status.martus.app/incident/cmqkwhnn50ehm2ikktiaqw44g</link>
  <guid>https://status.martus.app/incident/cmqkwhnn50ehm2ikktiaqw44g</guid>
</item>

<item>
  <title>Infrastructure Upgrades</title>
  <description>
    Type: Maintenance
    Duration: 13 hours and 17 minutes

    Affected Components: CA, US, AU
    Mar 28, 14:16:57 GMT+0 - Completed - Maintenance has been completed successfully! Mar 28, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 28, 01:00:00 GMT+0 - Identified - We are upgrading our infrastructure and will be down this weekend. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 13 hours and 17 minutes</p>
    <p><strong>Affected Components:</strong> , , </p>
    <p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>14:16:57</var> GMT+0</small><br><strong>Completed</strong> -
  Maintenance has been completed successfully!.</p>
<p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> -
  We are upgrading our infrastructure and will be down this weekend..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 28 Mar 2026 01:00:00 +0000</pubDate>
  <link>https://status.martus.app/maintenance/cmmuptgwr01mn9xcen0ihkqeu</link>
  <guid>https://status.martus.app/maintenance/cmmuptgwr01mn9xcen0ihkqeu</guid>
</item>

<item>
  <title>US outage</title>
  <description>
    Type: Incident
    Duration: 3 hours and 53 minutes

    Affected Components: US
    May 14, 07:21:24 GMT+0 - Resolved - US is now operational! This update was created by an automated monitoring service. May 14, 03:28:05 GMT+0 - Investigating - US cannot be accessed at the moment. This incident was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 53 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>May <var data-var='date'> 14</var>, <var data-var='time'>07:21:24</var> GMT+0</small><br><strong>Resolved</strong> -
  US is now operational! This update was created by an automated monitoring service..</p>
<p><small>May <var data-var='date'> 14</var>, <var data-var='time'>03:28:05</var> GMT+0</small><br><strong>Investigating</strong> -
  US cannot be accessed at the moment. This incident was created by an automated monitoring service..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 14 May 2025 03:28:05 +0000</pubDate>
  <link>https://status.martus.app/incident/cmandrrk900sycppne8ph8vea</link>
  <guid>https://status.martus.app/incident/cmandrrk900sycppne8ph8vea</guid>
</item>

<item>
  <title>US outage</title>
  <description>
    Type: Incident
    Duration: 34 minutes

    Affected Components: US
    May 10, 19:09:46 GMT+0 - Resolved - US is now operational! This update was created by an automated monitoring service. May 10, 18:35:26 GMT+0 - Investigating - US cannot be accessed at the moment. This incident was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 34 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>19:09:46</var> GMT+0</small><br><strong>Resolved</strong> -
  US is now operational! This update was created by an automated monitoring service..</p>
<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>18:35:26</var> GMT+0</small><br><strong>Investigating</strong> -
  US cannot be accessed at the moment. This incident was created by an automated monitoring service..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 10 May 2025 18:35:26 +0000</pubDate>
  <link>https://status.martus.app/incident/cmaikf7hx006ex7nxeytm3z2h</link>
  <guid>https://status.martus.app/incident/cmaikf7hx006ex7nxeytm3z2h</guid>
</item>

<item>
  <title>AU outage</title>
  <description>
    Type: Incident
    Duration: 53 minutes

    Affected Components: AU
    Apr 9, 04:17:40 GMT+0 - Resolved - AU is now operational! This update was created by an automated monitoring service. Apr 9, 03:24:54 GMT+0 - Investigating - AU cannot be accessed at the moment. This incident was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 53 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>04:17:40</var> GMT+0</small><br><strong>Resolved</strong> -
  AU is now operational! This update was created by an automated monitoring service..</p>
<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>03:24:54</var> GMT+0</small><br><strong>Investigating</strong> -
  AU cannot be accessed at the moment. This incident was created by an automated monitoring service..</p>
]]>
  </content:encoded>
  <pubDate>Wed, 9 Apr 2025 03:24:54 +0000</pubDate>
  <link>https://status.martus.app/incident/cm99d8u6m004sdn1cp2hhl8j7</link>
  <guid>https://status.martus.app/incident/cm99d8u6m004sdn1cp2hhl8j7</guid>
</item>

<item>
  <title>US outage</title>
  <description>
    Type: Incident
    Duration: 3 minutes

    Affected Components: US
    Mar 8, 16:34:29 GMT+0 - Resolved - US is now operational! This update was created by an automated monitoring service. Mar 8, 16:31:16 GMT+0 - Investigating - US cannot be accessed at the moment. This incident was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:34:29</var> GMT+0</small><br><strong>Resolved</strong> -
  US is now operational! This update was created by an automated monitoring service..</p>
<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:31:16</var> GMT+0</small><br><strong>Investigating</strong> -
  US cannot be accessed at the moment. This incident was created by an automated monitoring service..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 8 Mar 2025 16:31:16 +0000</pubDate>
  <link>https://status.martus.app/incident/cm80f8vb1001b10qr3ylt2zkw</link>
  <guid>https://status.martus.app/incident/cm80f8vb1001b10qr3ylt2zkw</guid>
</item>

<item>
  <title>AU outage</title>
  <description>
    Type: Incident
    Duration: 1 minute

    Affected Components: AU
    Feb 6, 13:38:18 GMT+0 - Resolved - AU is now operational! This update was created by an automated monitoring service. Feb 6, 13:37:03 GMT+0 - Investigating - AU cannot be accessed at the moment. This incident was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 minute</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:38:18</var> GMT+0</small><br><strong>Resolved</strong> -
  AU is now operational! This update was created by an automated monitoring service..</p>
<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:37:03</var> GMT+0</small><br><strong>Investigating</strong> -
  AU cannot be accessed at the moment. This incident was created by an automated monitoring service..</p>
]]>
  </content:encoded>
  <pubDate>Thu, 6 Feb 2025 13:37:03 +0000</pubDate>
  <link>https://status.martus.app/incident/cm6tdt9mq0032xe0p69pksrmy</link>
  <guid>https://status.martus.app/incident/cm6tdt9mq0032xe0p69pksrmy</guid>
</item>

<item>
  <title>CA outage</title>
  <description>
    Type: Incident
    Duration: 4 minutes

    Affected Components: CA
    Dec 28, 01:04:43 GMT+0 - Resolved - CA is now operational! This update was created by an automated monitoring service. Dec 28, 01:00:47 GMT+0 - Investigating - CA cannot be accessed at the moment. This incident was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Dec <var data-var='date'> 28</var>, <var data-var='time'>01:04:43</var> GMT+0</small><br><strong>Resolved</strong> -
  CA is now operational! This update was created by an automated monitoring service..</p>
<p><small>Dec <var data-var='date'> 28</var>, <var data-var='time'>01:00:47</var> GMT+0</small><br><strong>Investigating</strong> -
  CA cannot be accessed at the moment. This incident was created by an automated monitoring service..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 28 Dec 2024 01:00:47 +0000</pubDate>
  <link>https://status.martus.app/incident/cm57h6mfs00po2spsezd8fnev</link>
  <guid>https://status.martus.app/incident/cm57h6mfs00po2spsezd8fnev</guid>
</item>

<item>
  <title>AU outage</title>
  <description>
    Type: Incident
    Duration: 2 minutes

    Affected Components: AU
    Dec 14, 17:22:50 GMT+0 - Resolved - AU is now operational! This update was created by an automated monitoring service. Dec 14, 17:20:30 GMT+0 - Investigating - AU cannot be accessed at the moment. This incident was created by an automated monitoring service. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>17:22:50</var> GMT+0</small><br><strong>Resolved</strong> -
  AU is now operational! This update was created by an automated monitoring service..</p>
<p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>17:20:30</var> GMT+0</small><br><strong>Investigating</strong> -
  AU cannot be accessed at the moment. This incident was created by an automated monitoring service..</p>
]]>
  </content:encoded>
  <pubDate>Sat, 14 Dec 2024 17:20:30 +0000</pubDate>
  <link>https://status.martus.app/incident/cm4og0mdd00leab7ohh5dwjs5</link>
  <guid>https://status.martus.app/incident/cm4og0mdd00leab7ohh5dwjs5</guid>
</item>

<item>
  <title>Infrastructure Upgrade</title>
  <description>
    Type: Maintenance
    Duration: 45 minutes

    Affected Components: US
    Nov 24, 13:44:57 GMT+0 - Completed - Infrastructure upgrades complete Nov 24, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 24, 13:00:00 GMT+0 - Identified - Martus will be upgrading several components of our US infrastructure. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 45 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>13:44:57</var> GMT+0</small><br><strong>Completed</strong> -
  Infrastructure upgrades complete.</p>
<p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> -
  Martus will be upgrading several components of our US infrastructure..</p>
]]>
  </content:encoded>
  <pubDate>Sun, 24 Nov 2024 13:00:00 +0000</pubDate>
  <link>https://status.martus.app/maintenance/cm3szsi3z002kunznq30h8uzw</link>
  <guid>https://status.martus.app/maintenance/cm3szsi3z002kunznq30h8uzw</guid>
</item>

<item>
  <title>Db3 Upgrade</title>
  <description>
    Type: Maintenance
    Duration: 23 minutes

    Affected Components: US
    Nov 17, 13:22:33 GMT+0 - Completed - Maintenance has completed successfully. Nov 17, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 17, 13:00:00 GMT+0 - Identified - The Db3 environment will be down for less than an hour while we move it to a new server. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 23 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>13:22:33</var> GMT+0</small><br><strong>Completed</strong> -
  Maintenance has completed successfully..</p>
<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> -
  Maintenance is now in progress.</p>
<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> -
  The Db3 environment will be down for less than an hour while we move it to a new server..</p>
]]>
  </content:encoded>
  <pubDate>Sun, 17 Nov 2024 13:00:00 +0000</pubDate>
  <link>https://status.martus.app/maintenance/cm3j3w9bw000fr4k0e4a6ff22</link>
  <guid>https://status.martus.app/maintenance/cm3j3w9bw000fr4k0e4a6ff22</guid>
</item>

<item>
  <title>Websockets Outage</title>
  <description>
    Type: Incident
    Duration: 4 hours

    Affected Components: US, CA, AU
    Sep 4, 23:30:00 GMT+0 - Resolved - Recent changes to how browsers handle interactivity on web applications temporarily broke some functionality of our application for some of our users today. The compatibility issues have been resolved Sep 4, 19:30:00 GMT+0 - Investigating - Some users have reported some pages are not available - Setup&gt;Accounts, PB tabs for Positions, Details, Summary, Side-by-Side, some parts of Dashboard&gt;Updater and Welcome Screen 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours</p>
    <p><strong>Affected Components:</strong> , , </p>
    <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>23:30:00</var> GMT+0</small><br><strong>Resolved</strong> -
  Recent changes to how browsers handle interactivity on web applications temporarily broke some functionality of our application for some of our users today. The compatibility issues have been resolved.</p>
<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br><strong>Investigating</strong> -
  Some users have reported some pages are not available - Setup&gt;Accounts, PB tabs for Positions, Details, Summary, Side-by-Side, some parts of Dashboard&gt;Updater and Welcome Screen.</p>
]]>
  </content:encoded>
  <pubDate>Wed, 4 Sep 2024 19:30:00 +0000</pubDate>
  <link>https://status.martus.app/incident/cm0pp2hyv001vmlrf9ciabf4n</link>
  <guid>https://status.martus.app/incident/cm0pp2hyv001vmlrf9ciabf4n</guid>
</item>

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