Martus Solutions Status - Incident history https://status.martus.app Martus Solutions Sat, 28 Mar 2026 01:00:00 +0000 Infrastructure Upgrades Type: Maintenance Duration: 13 hours and 17 minutes Affected Components: CA, US, AU Mar 28, 01:00:00 GMT+0 - Identified - We are upgrading our infrastructure and will be down this weekend. Mar 28, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 28, 14:16:57 GMT+0 - Completed - Maintenance has been completed successfully! Type: Maintenance

Duration: 13 hours and 17 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are upgrading our infrastructure and will be down this weekend..</p> <p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 28</var>, <var data-var='time'>14:16:57</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has been completed successfully!.</p> ]]> Sat, 28 Mar 2026 01:00:00 +0000 https://status.martus.app/maintenance/cmmuptgwr01mn9xcen0ihkqeu https://status.martus.app/maintenance/cmmuptgwr01mn9xcen0ihkqeu US outage Type: Incident Duration: 3 hours and 53 minutes Affected Components: US May 14, 03:28:05 GMT+0 - Investigating - US cannot be accessed at the moment. This incident was created by an automated monitoring service. May 14, 07:21:24 GMT+0 - Resolved - US is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 hours and 53 minutes

Affected Components:

<p><small>May <var data-var='date'> 14</var>, <var data-var='time'>03:28:05</var> GMT+0</small><br><strong>Investigating</strong> - US cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 14</var>, <var data-var='time'>07:21:24</var> GMT+0</small><br><strong>Resolved</strong> - US is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 14 May 2025 03:28:05 +0000 https://status.martus.app/incident/cmandrrk900sycppne8ph8vea https://status.martus.app/incident/cmandrrk900sycppne8ph8vea US outage Type: Incident Duration: 3 minutes Affected Components: US May 10, 19:17:18 GMT+0 - Resolved - US is now operational! This update was created by an automated monitoring service. May 10, 19:14:21 GMT+0 - Investigating - US cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components:

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>19:17:18</var> GMT+0</small><br><strong>Resolved</strong> - US is now operational! This update was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>19:14:21</var> GMT+0</small><br><strong>Investigating</strong> - US cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Sat, 10 May 2025 19:14:21 +0000 https://status.martus.app/incident/cmailt91y0016mg4hpfjer4qz https://status.martus.app/incident/cmailt91y0016mg4hpfjer4qz US outage Type: Incident Duration: 34 minutes Affected Components: US May 10, 19:09:46 GMT+0 - Resolved - US is now operational! This update was created by an automated monitoring service. May 10, 18:35:26 GMT+0 - Investigating - US cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 34 minutes

Affected Components:

<p><small>May <var data-var='date'> 10</var>, <var data-var='time'>19:09:46</var> GMT+0</small><br><strong>Resolved</strong> - US is now operational! This update was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>18:35:26</var> GMT+0</small><br><strong>Investigating</strong> - US cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Sat, 10 May 2025 18:35:26 +0000 https://status.martus.app/incident/cmaikf7hx006ex7nxeytm3z2h https://status.martus.app/incident/cmaikf7hx006ex7nxeytm3z2h CA outage Type: Incident Duration: 1 minute Affected Components: CA Apr 10, 04:49:34 GMT+0 - Investigating - CA cannot be accessed at the moment. This incident was created by an automated monitoring service. Apr 10, 04:50:55 GMT+0 - Resolved - CA is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>04:49:34</var> GMT+0</small><br><strong>Investigating</strong> - CA cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>04:50:55</var> GMT+0</small><br><strong>Resolved</strong> - CA is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 10 Apr 2025 04:49:34 +0000 https://status.martus.app/incident/cm9avpl0g000tkdaa2q12yfzv https://status.martus.app/incident/cm9avpl0g000tkdaa2q12yfzv AU outage Type: Incident Duration: 53 minutes Affected Components: AU Apr 9, 03:24:54 GMT+0 - Investigating - AU cannot be accessed at the moment. This incident was created by an automated monitoring service. Apr 9, 04:17:40 GMT+0 - Resolved - AU is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 53 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>03:24:54</var> GMT+0</small><br><strong>Investigating</strong> - AU cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>04:17:40</var> GMT+0</small><br><strong>Resolved</strong> - AU is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 9 Apr 2025 03:24:54 +0000 https://status.martus.app/incident/cm99d8u6m004sdn1cp2hhl8j7 https://status.martus.app/incident/cm99d8u6m004sdn1cp2hhl8j7 US outage Type: Incident Duration: 3 minutes Affected Components: US Mar 8, 16:31:16 GMT+0 - Investigating - US cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 8, 16:34:29 GMT+0 - Resolved - US is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:31:16</var> GMT+0</small><br><strong>Investigating</strong> - US cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:34:29</var> GMT+0</small><br><strong>Resolved</strong> - US is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 8 Mar 2025 16:31:16 +0000 https://status.martus.app/incident/cm80f8vb1001b10qr3ylt2zkw https://status.martus.app/incident/cm80f8vb1001b10qr3ylt2zkw AU outage Type: Incident Duration: 1 minute Affected Components: AU Feb 6, 13:37:03 GMT+0 - Investigating - AU cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 6, 13:38:18 GMT+0 - Resolved - AU is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:37:03</var> GMT+0</small><br><strong>Investigating</strong> - AU cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:38:18</var> GMT+0</small><br><strong>Resolved</strong> - AU is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 6 Feb 2025 13:37:03 +0000 https://status.martus.app/incident/cm6tdt9mq0032xe0p69pksrmy https://status.martus.app/incident/cm6tdt9mq0032xe0p69pksrmy CA outage Type: Incident Duration: 4 minutes Affected Components: CA Dec 28, 01:00:47 GMT+0 - Investigating - CA cannot be accessed at the moment. This incident was created by an automated monitoring service. Dec 28, 01:04:43 GMT+0 - Resolved - CA is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 28</var>, <var data-var='time'>01:00:47</var> GMT+0</small><br><strong>Investigating</strong> - CA cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Dec <var data-var='date'> 28</var>, <var data-var='time'>01:04:43</var> GMT+0</small><br><strong>Resolved</strong> - CA is now operational! This update was created by an automated monitoring service..</p> ]]> Sat, 28 Dec 2024 01:00:47 +0000 https://status.martus.app/incident/cm57h6mfs00po2spsezd8fnev https://status.martus.app/incident/cm57h6mfs00po2spsezd8fnev AU outage Type: Incident Duration: 2 minutes Affected Components: AU Dec 14, 17:22:50 GMT+0 - Resolved - AU is now operational! This update was created by an automated monitoring service. Dec 14, 17:20:30 GMT+0 - Investigating - AU cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>17:22:50</var> GMT+0</small><br><strong>Resolved</strong> - AU is now operational! This update was created by an automated monitoring service..</p> <p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>17:20:30</var> GMT+0</small><br><strong>Investigating</strong> - AU cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Sat, 14 Dec 2024 17:20:30 +0000 https://status.martus.app/incident/cm4og0mdd00leab7ohh5dwjs5 https://status.martus.app/incident/cm4og0mdd00leab7ohh5dwjs5 Infrastructure Upgrade Type: Maintenance Duration: 45 minutes Affected Components: US Nov 24, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 24, 13:44:57 GMT+0 - Completed - Infrastructure upgrades complete Nov 24, 13:00:00 GMT+0 - Identified - Martus will be upgrading several components of our US infrastructure. Type: Maintenance

Duration: 45 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>13:44:57</var> GMT+0</small><br><strong>Completed</strong> - Infrastructure upgrades complete.</p> <p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - Martus will be upgrading several components of our US infrastructure..</p> ]]> Sun, 24 Nov 2024 13:00:00 +0000 https://status.martus.app/maintenance/cm3szsi3z002kunznq30h8uzw https://status.martus.app/maintenance/cm3szsi3z002kunznq30h8uzw Db3 Upgrade Type: Maintenance Duration: 23 minutes Affected Components: US Nov 17, 13:22:33 GMT+0 - Completed - Maintenance has completed successfully. Nov 17, 13:00:00 GMT+0 - Identified - The Db3 environment will be down for less than an hour while we move it to a new server. Nov 17, 13:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 23 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>13:22:33</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Identified</strong> - The Db3 environment will be down for less than an hour while we move it to a new server..</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>13:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sun, 17 Nov 2024 13:00:00 +0000 https://status.martus.app/maintenance/cm3j3w9bw000fr4k0e4a6ff22 https://status.martus.app/maintenance/cm3j3w9bw000fr4k0e4a6ff22 Websockets Outage Type: Incident Duration: 4 hours Affected Components: US, CA, AU Sep 4, 23:30:00 GMT+0 - Resolved - Recent changes to how browsers handle interactivity on web applications temporarily broke some functionality of our application for some of our users today. The compatibility issues have been resolved Sep 4, 19:30:00 GMT+0 - Investigating - Some users have reported some pages are not available - Setup>Accounts, PB tabs for Positions, Details, Summary, Side-by-Side, some parts of Dashboard>Updater and Welcome Screen Type: Incident

Duration: 4 hours

Affected Components: , ,

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>23:30:00</var> GMT+0</small><br><strong>Resolved</strong> - Recent changes to how browsers handle interactivity on web applications temporarily broke some functionality of our application for some of our users today. The compatibility issues have been resolved.</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>19:30:00</var> GMT+0</small><br><strong>Investigating</strong> - Some users have reported some pages are not available - Setup>Accounts, PB tabs for Positions, Details, Summary, Side-by-Side, some parts of Dashboard>Updater and Welcome Screen.</p> ]]> Wed, 4 Sep 2024 19:30:00 +0000 https://status.martus.app/incident/cm0pp2hyv001vmlrf9ciabf4n https://status.martus.app/incident/cm0pp2hyv001vmlrf9ciabf4n