tag:status.martus.app,2005:/history Martus Solutions Status - Incident history 2026-08-22T19:30:00.000+00:00 Martus Solutions tag:status.martus.app,2005:Incident/cmtairne7013f1apkafhe0vbn 2026-08-22T19:30:00.000+00:00 2026-08-22T20:10:00.000+00:00 East US Rolling outage Type: Incident

Duration: 40 minutes

Affected Components: US

Aug 22, 20:10:00 GMT+0
Resolved - This incident has been resolved. Rolling outages occurred during platform updates.

Aug 22, 19:30:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.martus.app,2005:Incident/cmqkwhnn50ehm2ikktiaqw44g 2026-06-19T01:44:00.000+00:00 2026-06-19T02:16:00.000+00:00 East US outage during deployment Type: Incident

Duration: 30 minutes

Affected Components: US

Jun 19, 02:16:00 GMT+0
Resolved - AGIC (App Gateway Ingress Controller) fired a reconciliation during the deployment window, capturing all 16 services mid-transition and pushing all the stale IPs into the App Gateway backend pools. Once the old pods stopped, the App Gateway began health-probing stale IPs, resulting in 502 errors for all sites. The AGIC was restarted to clear the stale IPs. This incident has been resolved. .

Jun 19, 01:44:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.martus.app,2005:Maintenance/cmmuptgwr01mn9xcen0ihkqeu 2026-03-28T01:00:00.000+00:00 2026-03-28T14:16:57.366+00:00 Infrastructure Upgrades Type: Maintenance

Duration: 13 hours and 17 minutes

Affected Components: CA, US, AU

Mar 28, 14:16:57 GMT+0
Completed - Maintenance has been completed successfully!.

Mar 28, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 28, 01:00:00 GMT+0
Identified - We are upgrading our infrastructure and will be down this weekend..

]]> tag:status.martus.app,2005:Incident/cmandrrk900sycppne8ph8vea 2025-05-14T03:28:05.961+00:00 2025-05-14T07:21:24.592+00:00 US outage Type: Incident

Duration: 3 hours and 53 minutes

Affected Components: US

May 14, 07:21:24 GMT+0
Resolved - US is now operational! This update was created by an automated monitoring service..

May 14, 03:28:05 GMT+0
Investigating - US cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.martus.app,2005:Incident/cmaikf7hx006ex7nxeytm3z2h 2025-05-10T18:35:26.517+00:00 2025-05-10T19:09:46.162+00:00 US outage Type: Incident

Duration: 34 minutes

Affected Components: US

May 10, 19:09:46 GMT+0
Resolved - US is now operational! This update was created by an automated monitoring service..

May 10, 18:35:26 GMT+0
Investigating - US cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.martus.app,2005:Incident/cm99d8u6m004sdn1cp2hhl8j7 2025-04-09T03:24:54.093+00:00 2025-04-09T04:17:40.721+00:00 AU outage Type: Incident

Duration: 53 minutes

Affected Components: AU

Apr 9, 04:17:40 GMT+0
Resolved - AU is now operational! This update was created by an automated monitoring service..

Apr 9, 03:24:54 GMT+0
Investigating - AU cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.martus.app,2005:Incident/cm80f8vb1001b10qr3ylt2zkw 2025-03-08T16:31:16.785+00:00 2025-03-08T16:34:29.604+00:00 US outage Type: Incident

Duration: 3 minutes

Affected Components: US

Mar 8, 16:34:29 GMT+0
Resolved - US is now operational! This update was created by an automated monitoring service..

Mar 8, 16:31:16 GMT+0
Investigating - US cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.martus.app,2005:Incident/cm6tdt9mq0032xe0p69pksrmy 2025-02-06T13:37:03.746+00:00 2025-02-06T13:38:18.522+00:00 AU outage Type: Incident

Duration: 1 minute

Affected Components: AU

Feb 6, 13:38:18 GMT+0
Resolved - AU is now operational! This update was created by an automated monitoring service..

Feb 6, 13:37:03 GMT+0
Investigating - AU cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.martus.app,2005:Incident/cm57h6mfs00po2spsezd8fnev 2024-12-28T01:00:47.471+00:00 2024-12-28T01:04:43.458+00:00 CA outage Type: Incident

Duration: 4 minutes

Affected Components: CA

Dec 28, 01:04:43 GMT+0
Resolved - CA is now operational! This update was created by an automated monitoring service..

Dec 28, 01:00:47 GMT+0
Investigating - CA cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.martus.app,2005:Incident/cm4og0mdd00leab7ohh5dwjs5 2024-12-14T17:20:30.477+00:00 2024-12-14T17:22:50.587+00:00 AU outage Type: Incident

Duration: 2 minutes

Affected Components: AU

Dec 14, 17:22:50 GMT+0
Resolved - AU is now operational! This update was created by an automated monitoring service..

Dec 14, 17:20:30 GMT+0
Investigating - AU cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.martus.app,2005:Maintenance/cm3szsi3z002kunznq30h8uzw 2024-11-24T13:00:00.000+00:00 2024-11-24T13:44:57.547+00:00 Infrastructure Upgrade Type: Maintenance

Duration: 45 minutes

Affected Components: US

Nov 24, 13:44:57 GMT+0
Completed - Infrastructure upgrades complete.

Nov 24, 13:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 24, 13:00:00 GMT+0
Identified - Martus will be upgrading several components of our US infrastructure..

]]> tag:status.martus.app,2005:Maintenance/cm3j3w9bw000fr4k0e4a6ff22 2024-11-17T13:00:00.000+00:00 2024-11-17T13:22:33.179+00:00 Db3 Upgrade Type: Maintenance

Duration: 23 minutes

Affected Components: US

Nov 17, 13:22:33 GMT+0
Completed - Maintenance has completed successfully..

Nov 17, 13:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 17, 13:00:00 GMT+0
Identified - The Db3 environment will be down for less than an hour while we move it to a new server..

]]> tag:status.martus.app,2005:Incident/cm0pp2hyv001vmlrf9ciabf4n 2024-09-04T19:30:00.000+00:00 2024-09-04T23:30:00.000+00:00 Websockets Outage Type: Incident

Duration: 4 hours

Affected Components: US, CA, AU

Sep 4, 23:30:00 GMT+0
Resolved - Recent changes to how browsers handle interactivity on web applications temporarily broke some functionality of our application for some of our users today. The compatibility issues have been resolved.

Sep 4, 19:30:00 GMT+0
Investigating - Some users have reported some pages are not available - Setup>Accounts, PB tabs for Positions, Details, Summary, Side-by-Side, some parts of Dashboard>Updater and Welcome Screen.

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